Help Centre
How can we help?
Browse the guides below or jump straight to the FAQ. Still stuck? Email support@traffihub.com.
Getting started
- How the AI matcher works
Pick a market, persona and budget. We semantically match your pain points against the catalog and surface a ranked shortlist.
- Switching between Global and Nigeria
Use the toggle in the header. Pricing, payment rails and recommended apps all adapt to the selected market.
Wizard & recommendations
- Re-running the wizard
Open /wizard at any time. Your last answers are remembered for 30 days so refining only takes a tap.
- Why an app was recommended
Each card shows the personas, pain points and pricing model that matched. Click the app to read its full profile.
Credits & activations
- Earning credits
+10 for completing the wizard, +50 the first time you activate a Passport app. Credits unlock perks on featured apps.
- Tracked activations
We attach a TraffiHub ref to outbound clicks so partners can credit your activation. No personal data leaves.
Reviews
- Leaving a review
Open any app page and scroll to Reviews. You need to be signed in. Reviews are verified to first-touch activations.
- Reporting a fake review
Email support@traffihub.com with the app and review URL. We remove anything that breaches our guidelines.
For developers
- Submitting your app
Head to /submit-app, fill in the details and upload a square logo. Approved listings appear in the catalog within 1–3 business days.
- Listing tiers
Free directory listing plus optional paid tiers for featured placement, comparison page coverage and ecosystem perks.
Account & privacy
- Deleting your account
Email support@traffihub.com from the address on file and we'll erase your data within 30 days.
- Security
Sign-in uses OAuth providers and Supabase-managed sessions. We never store passwords directly.
